Frequently Asked Questions

Q: Are you licensed and insured?

A: Yes. Spark Master Electrical Services is fully licensed with the Electrical Safety Authority (ESA) and carries commercial liability insurance for your protection and peace of mind.

Q: What areas do you serve?

A: We’re based in Southwestern Ontario and serve a wide range of surrounding communities. If you’re unsure whether you're in our service area, just reach out — we’re happy to confirm.

Q: Do you offer free estimates?

A: Absolutely. We offer no-obligation quotes. Just fill out our contact form and we’ll respond within one or two days to schedule a consultation at your convenience.

Q: What types of electrical work do you do?

A: We specialize in residential, commercial and industrial work, including panel upgrades, service upgrades, utilization equipment service installations, rewiring, retrofit wiring, interior, exterior, and landscape lighting, EV chargers, new construction wiring, electric motor diagnostics, troubleshooting, service, maintenance, repair, and more.

Q: How soon can you start my project?

A: Start times vary based on our current schedule and the scope of your project. For small jobs, we can often book within a few days. For larger projects, we’ll provide a clear timeline during the quoting process.

Q: Do you pull permits and arrange inspections?

A: Yes. We handle all ESA permits and coordinate inspections. You won’t need to worry about paperwork or compliance — we take care of it.

Q: Can you upgrade my fuse panel to breaker?

A: Yes, we regularly upgrade electrical panels and services to meet modern power needs. We’ll assess your system and give you a detailed quote that includes everything from the panel to utility coordination.

Q: What payment methods do you accept?

A: We accept e-transfers, cheques, and cash.

Payment terms vary by project, and we’ll clearly outline everything in your quote.

Q: Do you offer emergency or after-hours service?

A: At this time, we offer 24/7 private emergency service agreements available upon request for commercial operators— Please contact us for more information on pricing, terms and program guarantees.

For all other emergencies, we recommend contacting you utility provider first if power loss is involved.

Q: Are your services backed by a warranty?

A: Yes. we stand by all our work and guarantee that it is performed to meet or exceed code. We'll outline warranty terms specific to your project in our agreement.